211ontario.ca - Partners

Provincial And Regional Partnerships | Ontario 211

211ontario.ca Spined HTML

Provincial And Regional Partnerships | Ontario 211 Topics Overview Abuse / AssaultPolityPrograms Disabilities Emergency /SlipperinessEmployment / Training Family services Food Francophones Government / Legal HealthSuperintendencyHomelessness Housing Income Support Indigenous Peoples Homelessness Housing Income Support Indigenous Peoples LGBTQ+ Mental Health / Addictions Newcomers Older Adults Youth Working With 211 Overview Looking for HelpPolityAgencies Emergency Management 211 Ambassadors Embed 211 Search Resources Order 211 Promotional Materials Suggest A New Listing Partners Blog OverviewPolity& Social ServicesFinancial AssistanceGovernment ServicesHealth and Mental HealthHelp Starts HereNewcomersOlder AdultsRegional SnapshotsVolunteering & FundraisingAbout Overview Our Mandate History & Launch Dates Board of Directors Annual Reports News Privacy & Complaints Policy Contributors ContactENFR 211 Ontario Services BlogWell-nighContact 211 Ontario Edit Listing Entity Single Home How Can I Help New Listing Page not found Search Search Services and Organizations Topics Widget Generator Working With 211 HOME › Working With 211 › PartnersPartners From the simplicity of the three-digit number, to the comprehensive database of human services, to the expertise and professionalism of 211 Information & Referral Specialists, polity and government partners are leveraging 211 to enhance wangle to information and services for their residents. Read on to explore innovative examples of this collaboration at a local, regional and provincial level. If you are interested in how you can leverage 211 for the goody of your polity or initiative, please contact Karen Milligan, Executive Director at Ontario 211 Services. Provincial Partnerships 2017-2018 In the last year, our regional partners leveraged 211’s system topics to modernize Ontario residents’ wangle to human services. They were worldly-wise to take wholesomeness of our professional navigation, as well as, polity information and data to render 211 service wordage increasingly efficient. With pressure growing on health and social services, partnerships like these are unconfined examples of collaborations that will have a lasting impact. Enhanced Navigation and Referrals: Improving Health & Well-Being HealthSuperintendencyPractitioners 211 is working in the intersections between health and social services to modernize wangle to polity support – enabling increasingly people to live independently in the polity for as long as possible.  From an e-referral process in South Georgian Bay, to the Centre forConstructivePractice’s clinical poverty screening tool for PrimarySuperintendencyProviders, 211 is providing organizations with increasingly options to modernize how they connect patients to polity support services.PolityParamedicsPolityparamedics wideness Ontario are finding innovative ways to alimony people living independently in the community. Polityparamedicine programs alimony people out of hospitals and long-term superintendency homes in many ways, whether it be visiting isolated seniors in their homes in rural communities to trammels for safety concerns, or checking in on the well-being of older adults in urban centres with chronic conditions. 211 works with polity paramedics to connect people to community-based supports that can help them stay well. 211 referral programs were piloted last year in Simcoe County, York Region and Niagara. Alleviating Poverty Energy Poverty Utility assistance continues to be one of 211 callers’ most commonly identified needs. In some communities, 211 unfurled to provide visit bookings or intake for programs such as LEAP, OESP and the new Affordability Fund for electricity consumers struggling with energy costs. In addition, 211 worked with the Affordability Fund Trustees to engage with the polity sector to seek translating on how to increase sensation of the support misogynist for residents. Green Shield In the final year of the Green Shield Canada project, Opening Doors toLargestHealth, we focused on towers our topics to connect people wideness the country with services that write the social determinants of health. We enhanced our data hodgepodge topics and can now unceasingly report on the needs and unmet needs of 211 callers – in particular, the working poor. Homelessness Prevention and Support 211 continues to work with several communities on local protocols to help connect homeless youth (or youth at risk of stuff homeless) to local agencies and housing coordinators. 211 is promoted as a number that is easy to remember for youth to contact if they need help with housing or related supports. These might include help finding employment, education/re-training, mental health services, family counselling, and life skills programming. Specialized Phone Lines In wing to standing to unhook high-quality phone services for the Good2Talk helpline and ReportON service last year, we moreover took on a few new specialty lines, leveraging our cloud-based phone platform and the highly-trained 211 Navigators to provide an efficient and constructive solution for service delivery. Human Trafficking In February 2018, Ontario’s Ministry ofPolityand Social Services spoken the megacosm of a 24/7 helpline for victims of Human Trafficking. 211 Navigators in Central Region were trained extensively on variegated forms of human trafficking, how to handle victim calls, how to work with police, and what programs were the most hair-trigger for profitable those who might undeniability the helpline. The new line went live February 22 and continues to be answered by our highly skilled 211 Navigators. Basic Income Pilot 211 has been working with Ontario’s Ministry ofPolityand Social Services to support the province’s Basic Income Pilot in three communities: Hamilton, Lindsay and Thunder Bay. We provided training to Basic Income Pilot staff on how to weightier support the broader needs of pilot participants. 211 moreover provided visit booking services by phone for those interested in participating in information sessions, or having information sent to them by mail. Data Sharing for SocialGoodyPoverty Screening EMR In partnership with the Centre forConstructivePractice and funded through the Ontario Poverty Reduction Strategy, 211 worked with Family Health Teams in five communities to pilot the integration of the Poverty Screening Tool into their patients’ electronic medical record, including a customized printout of resources based on where they live, and their answers to the screening questions. The list of resources is generated using 211 Ontario’s public API (application program interface). Watch this unconfined video well-nigh the project, and learn increasingly well-nigh the UK-based Social Prescribing Model stuff explored through projects like this one. Benefits Screening Tool Prosper Canada is working with Dr. Andrew Pinto at The Upstream Lab (Centre For Urban Health Solutions, St. Michael’s Hospital) to enhance a clinical tool that physicians can use to help determine what Government benefits or other supports may be misogynist to patients to ease their financial burden, with the objective of exploring whether this tool can modernize overall health and well-being.  211’s resource data is shared electronically through our public API to provide the full telescopic of financial and other assistance programs misogynist to a  patient. Research projects 211 resource and caller needs data has moreover been shared with several researchers and Ontario institutions exploring issues like transportation in rural communities, isolation of seniors in Eastern Ontario, energy poverty, availability of low-cost dental services, and other unmet needs of residents in urban and rural communities.  We moreover unfurled to work with partners such as the Rural Ontario Institute, thePolityData Program, the Canadian Index of Wellbeing, the United Way, and municipal planners to modernize the usefulness of 211 needs data in informing decision-making and program investments. CUPW Special Needs Project The Canadian Union of Postal Workers (CUPW) funds a program for its members who have children with special needs. Its aim is to help reduce the emotional, financial and physical stresses of caring for children with disabilities on working parents. Using 211 resource data, we are working with CUPW to develop a specialized portal for their members to search for services and wangle other types of workable information and resources. In its initial phase, the project is scheduled to launch in late 2018/early 2019, and the portal will only be misogynist to CUPW members in Ontario and Nova Scotia. Following that, the goal is to create a national portal within the next 2 to 3 years. Ministry ofPolityand Social Services Ontario 211 Services is working closely with Ministry ofPolityand Social Services to modernize services in priority areas by providing an easy waterworks for people to wangle support. From the front-end towage and referral of callers to the ReportON service, to playing a support role for those involved in the Basic Income Pilot, to profitable in the minutiae of a Human Trafficking help line, 211 is recognized as a valuable part of the solution to important social issues facing the Province. Good2Talk – 211 Becomes Front Door to Service Good2Talk is a post-secondary mental health helpline for Ontario students who are struggling with mental health issues. The service provides 24/7 support, including wangle to professional counsellors or specialized information and referral to mental health and addictions programs. Funded by Ontario’s Ministry of Advanced Education and Skills Development, the service is well-used by students with increasingly than 40,000 calls handled since its launch. In January of 2016, 211 became the front door for Good2Talk by answering the 1-800 line and directing callers to Kids Help Phone for counselling or to ConnexOntario for specialized information and referral. Ontario’s Centre of Excellence for Child and Youth Mental Health continues to oversee program evaluation – and the feedback thus far has been very positive. 211 and DSO Toronto Region –UndeniabilityCentre Integration 211 has partnered with Surrey Place in Toronto to integrate the Developmental Services Ontario (DSO) Toronto Region support line with 211’s helpline in an effort to modernize service for families who need developmental, caregiver or other support services. In the Fall of 2015, our 211 Central Region contact centre began to wordplay the first undeniability to DSO Toronto’s office and flowing to them only those clients who require, and are eligible for Developmental Services. To date, feedback from DSO staff and clients has been positive. Many fathom the worthiness to speak with a live voice 24/7 that can explain what is available, and if eligible, connect them to a DSO case-worker for program support. The model is working well in the Toronto region, and work is underway to expand the program to other parts of Ontario. Regional Partnerships – PoweringPolityInitiativesPolityAsset App for Police Services Launched A partnership between Ryerson University, Toronto Police Services, The City of Toronto and Findhelp/211 Central has given polity policing flipside tool to help people get the support they need. ThePolityAsset Portal is a smartphone app, ripened by students at Ryerson University, which provides a scrollable map of 211 data, connecting officers to polity support services including shelters, mental-health services in their zone and 211 Specialists at 211 Central. The app is an easy-to-use portal that allows officers to find towardly services immediately for an individual experiencing a mental health crisis. 211 Central South Provides Scheduling forPolityIncome Tax Clinics Pilot For many years, 211 Central South has worked in partnership with the United Way of Niagara Falls and Greater Fort Erie in helping people file their taxes, and wangle important financial benefits, through thePolityVolunteer Income Tax Program. In wing to providing support in navigating services and finding income tax clinics, 211 Central South offered visit scheduling to callers.  This year, through a pilot project, the partnership expanded to include six other polity partners. A key goody of this pilot was the increased support and linkage to services for individuals who tabbed 211 to schedule their tax appointment. Through this pilot, we helped to increase the topics of local organizations to self-mastery income tax clinics. Over 1300 tax returns were filed and over three million dollars in benefits accessed for struggling families. 211 Central East Supports Mental HealthSlipperinessLine for Children and Youth A partnership with 211 has been key for service providers in Muskoka, Parry Sound and Nipissing in launching a new 24/7, bilingual mental health slipperiness line for children, youth, their families, caregivers and service providers.  211’sPolityNavigators wordplay the toll-free line, listen to the needs of callers and follow prescribed protocols to connect each caller to the right help. 211 brings value to this partnership as their teams are once trained in slipperiness intervention and mediated assessment. 211 is moreover 24/7, bilingual, and has the technical infrastructure to support on-boarding specialized lines which make this 24/7 slipperiness line affordable for small populations like Muskoka, Parry Sound and Nipissing. 211 Eastern Region Connects with the County of Prescott-Russell during Floods When the Spring floods of 2017 unauthentic many regions in the County of Prescott-Russell, 211 Eastern Region reached out to the most unauthentic municipality of Clarence-Rockland to offer assistance in handling inquiries from those unauthentic by the floods. Since then, ongoing meetings are stuff held to document the needs identified during this event, to inform municipalities of the role 211 can play in times of emergencies, and emergency protocols are stuff developed. Through these initiatives, 211 has demonstrated they can play an essential supporting role during a local emergency.   211 South West HelpsPolityAgencies Organize After Heavy Flooding In August 2017, the Windsor-Essex zone was hit with a hundred-year rainstorm. Close to 7,000 Windsor, Tecumseh and Lakeshore residents were unauthentic and reported significant flooding in their homes and property. As waters receded and the telescopic of the forfeiture to personal property became evident, 211 reached out to several polity agencies to determine what supports would be misogynist to squire residents in the produce of the flood. Volunteer opportunities were identified for those willing and worldly-wise to help with post-disaster clean-up, including the removal and disposal of damaged items, as well as towers repairs to ensure homes were unscratched from mould and contaminants. Samaritan’s Purse sent a disaster relief unit to squire with this effort and volunteers were unfluctuating with seniors and others needing help. Other agencies offered cleaning supplies, assistance with filling out disaster aid applications, furniture donations, financial supports and information on disaster preparedness. This was truly a collaborative effort with various partners working together to provide the physical, emotional and financial supports needed by those unauthentic by the disaster. Barriers to EarlyTowage& Treatment (BEAT) The NorthBEAT project, a collaborative system of health, mental health and sector-specific service providers, aims to write barriers to early towage and treatment (BEAT) for youth experiencing psychosis in Northwestern Ontario. In 2017, 211 North assisted the project coordinating team with enhancing the mental health superintendency system for youth with psychosis by mapping variegated pathways to mental health superintendency and identifying the polity resources misogynist to youth and their families. NorthBEAT’s primary objective is to increase collaboration and modernize coordination within the system as well as expand its topics to largest meet the needs of youth experiencing psychosis.  This regional network will help co-design resources, develop a polity service inventory with maps, and integrate Early Psychosis Intervention into policy and practice. The project will protract until Spring 2021 and will requite 211 the opportunity to educate polity partners and polity members well-nigh the value of 211 in Northwestern Ontario. To leverage 211 for the goody of your polity or initiative, contact: Karen Milligan Executive Director, Ontario 211 Services kmilligan@211ontario.ca PREVIOUS PAGEPartnersNEXT PAGEAboutSign Up for Our Newsletter Enter Name Enter email write Sitemap Topics Abuse / AssaultPolityPrograms Disabilities Emergency /SlipperinessEmployment / Training Family services Food Francophones Government / Legal HealthSuperintendencyHomelessness Housing Income Support Indigenous Peoples Homelessness Housing Income Support Indigenous Peoples LGBTQ+ Mental Health / Addictions Newcomers Older Adults Youth Working With 211 Overview Embed 211 Search Looking for HelpPolityAgencies Emergency Management 211 Ambassadors Resources Search Resources Search Order 211 Promotional Materials Suggest a New Listing Partners BlogPolity& Social Services Financial Assistance Health and Mental Health Help Starts Here Newcomers Older Adults Older Adults Volunteering & Fundraising Regional Snapshots Government ServicesWell-nighOverview Our Mandate History & Launch Dates Board of Directors Annual Reports News Annual Reports News Privacy & Complaints Policy Contributors Search Site 211 is a helpline and online database of Ontario's polity and social services. 211 is answered and updated by highly-trained specialists. All Rights Reserved © Copyright 2018 Ontario. Website designed by Evoke Solutions.